Plug & Play Agentic AI for Enterprises
Enterprise-ready, plug-and-play agents with built-in knowledge base and memory, powering customer chat that connects to internal workflows and pre-built tools across Google and Microsoft apps, all for one flat fee.
Trusted by teams building with
Why Knoon
From Ideas to Production in Minutes, Without Writing Code
Most AI tools stop at chat. Others make you wire messy workflows. Knoon brings conversations and workflows together, turning simple instructions into real actions across your business systems. No code required.
Plug-and-Play
Assemble Agents Like Building Blocks
Pick what you need, plug it in, and deploy. Knoon removes the need to manage infrastructure, learn complex agent frameworks like LangChain, build custom workflows in tools like n8n, or implement your own memory and access controls.
Built-in Knowledge Base
Knoon’s built-in WYSIWYG editor makes managing your knowledge base simple.
What You See Is What You Get
Long-Term Memory
Agents remember past context and workflow state.
Recalling...❚Turn Attachments Into Context
Knoon reads documents and images like PDF, DOCX, CSV, JPEG, and PNG, and uses their content as context for actions and replies.
Order#: 123456 Order Date: 01/14/2024 Due Date: 03/41/2024 | Field | Value | |---------|--------| | Name | John Smith | | Address | 123 Ein 35 klemewtown, ST 12345 |
Out of the Box
Built-in knowledge base and memory, so you don’t need to build or maintain your own RAG or memory layers.
Integrate to Tools
Connect your agents to business tools and let them act in real workflows. No MCP needed.
Human in the Loop
Add approval steps for review before actions execute, with agents able to ask for human clarification when needed.
Super Memory
Built-In Knowledge Base & Memory
Knoon agents don’t just respond. They remember, retrieve, and reason with your data, and continue where the last conversation or task left off. They use a built-in knowledge base and skills to deliver accurate, reliable outcomes.
Multi-Agent Orchestration
Agent Routing & Multi-Agent Orchestration
Knoon routes tasks to the right agents, coordinates handoffs, and keeps multi-agent workflows aligned from start to finish.
Clothing & Co.
I would like to ask for a refund.
User
I will transfer you to the refund agent. Please wait.
Support Agent
Transferring to Refund Agent...
Thank you for waiting. Could you send me your invoice so that we can check eligibility?
Refund Agent
Support Agent
Agentic Tools
Connected to the Tools You Already Use
Knoon connects to tools like Gmail, Google Drive, Sheets, Outlook, Teams, Stripe, and QuickBooks, so your agents can execute real work directly inside your business systems.
Microsoft Word
Draft, edit, and format documents in shared workflows.
Google Drive
Browse and retrieve files or folders, then use them in your agent workflows.
Trusted Workflows
Secure & Governed Agentic Platform
Knoon is a secure, governed agentic platform. It separates internal and external agents, restricts sensitive data by scope, and allows only vetted tools. Anti-hijack and spam guards block unsafe requests, while approvals, audit trails, and output guardrails keep every action controlled and compliant.
Agent
Counter Chargeback Dispute Agent
Investigates disputes and drafts chargeback rebuttals.
ChatTranslateWork
Knowledge
Dispute Resolution Playbook
Tools
Retrieve Dispute
Draft Chargeback Rebuttals
Internal Work & External Chat Agents
Separate internal and external agents so each operates within the right boundaries.
Private Knowledge Base
Keep sensitive knowledge bases private or locked so only authorized agents can query them.
Vetted App Tools
Approve only pre-reviewed tools so agents won’t rely on MCP connectors.
Built for Enterprises
Enterprise-Ready from Day One
Knoon is built for real teams running real operations, with the controls, safety, and predictability enterprises need to deploy AI with confidence.
Admin Panel & Member Access
Role-based permissions for admins and members.
Access Panel
Admin
Messaging
Knowledge Base
No Coding Required
Launch and manage agentic platform without writing code.
const SYSTEM_INSTRUCTIONS = ` You are a customer support agent. Your job: - Read the customer's message. - Decide what to do: - If it's a simple question -> reply by email. - If it's a problem or complaint -> reply AND create a ticket. - Output a JSON plan only, in this format: { "steps": [ { "tool": "sendEmail", "args": { "to": "...", "subject": "...", "body": "..." } }, { "tool": "createTicket", "args": { "customerId": "...", "summary": "..." } } ] } Rules: - Output valid JSON only. - Do not add explanations. - Use only the provided tools. `;
API Keys in One Place
Securely store and manage all API keys in one place, protected with AES-256-GCM encryption.
API Keys
Bring Your Own Login
Connect your existing SSO provider so customers get seamless support for your products and services, while agents securely fetch and use their profile data.
user@company.com
************
Knoon Kit
Turn Conversations Into Actions
Knoon connects chat to real business workflows. Conversations can start in Knoon chat or be triggered from email, Slack, Teams, or the web. Knoon agents can execute tasks across your systems, complete the work using tools, publish the output, and even use that output to respond to the customer.
Built-in Chat
Email Trigger
Microsoft Teams Integration
Use Cases
Find Out How People Are Using Knoon
From internal knowledge assistants and onboarding guides to customer support, Knoon is already driving a variety of use cases.
Testimonials
What People Say
With over 30,000 inquiries resolved, here’s what our clients have to say.
Knoon is a strong signal of how customer support will evolve. It is an early adopter of the agentic approach, which will become increasingly effective, trusted, and prominent.
John
Journey
This is awesome, thanks for building it!
Chris
Forward Studio
Our chatbot has been great. Answers questions it knows, delegates to our support when its stuck, knows how to push customers to the funnel. Knoon is what we use, 10/10 recommend.
Linda
Paws Perfect Inc
Case Study
By leveraging Knoon AI agents, Journey has cut support team effort by 80%.
Journey, an award winning journal app, has reduced support team effort by 80%. These agents are equipped with tools through Journey's APIs—such as customer profiling and payment resolution—enabling them to act on real issues rather than just respond with information.
Knoon also worked closely with Journey to equip agents with specialized skills in areas like sales strategy, localization, and chargeback workflows. With this setup, agents handle sales inquiries, post-sales support, and chargeback disputes efficiently, while knowledge base migration takes only a few hours and multilingual knowledge bases can be managed with a single click. The result is faster resolution times, significant cost savings, and an overall enhanced customer experience.
Knoon also worked closely with Journey to equip agents with specialized skills in areas like sales strategy, localization, and chargeback workflows. With this setup, agents handle sales inquiries, post-sales support, and chargeback disputes efficiently, while knowledge base migration takes only a few hours and multilingual knowledge bases can be managed with a single click. The result is faster resolution times, significant cost savings, and an overall enhanced customer experience.
Blog
More on Agentic AI
Read more agentic AI news, updates, and practical guides for building with Knoon.
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